Delivery



We cooperate with the best international logistics companies.

What we offer:

delivery takes 2–14 days, so you can be sure that you will receive the product in time for your important event;

the ability to track the parcel at any stage of delivery, which allows you to be sure of the arrival time;

full product insurance, so you can rest assured – we are responsible for it until you receive it;

reliable packaging that guarantees the safety of the jewelry;

handing over the parcel in person for signature, which allows you to make sure that the product arrived in proper quality and complete.

We deliver to the following countries:

Ukraine, Poland, Czech Republic, England, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland

USA, Canada, Mexico

Chile, Brazil, Argentina

Japan, Singapore, Indonesia, China, South Korea, Thailand, Vietnam, Malaysia, Sri Lanka

Saudi Arabia, Israel, Bahrain, Kuwait, Qatar, Oman, United Arab Emirates

Turkey, Morocco, Australia, New Zealand



Privacy Policy

This Privacy Policy describes how we collect, use and protect your personal data when you visit and use the Lana & Lona website.

1. Who we are
The operator of personal data is Kyryleyza Roksolana Romanivna, an individual entrepreneur (hereinafter referred to as “we”, “our website”, “company”).

2. What information do we collect?
When you use the site, we may collect the following personal data:

First and last name

Phone number

Email

Delivery address

IP address

Data about activity on the site (via analytics services)

3. How we use this information
Your data is used for:

processing and delivery of orders;

communicating with you regarding your order;

sending service messages;

improving the site's performance (analytics, usability);

marketing mailings (with consent).

4. Transfer to third parties
We may transfer your data solely for the purpose of providing services:

Delivery services (Nova Poshta, Ukrposhta, international carriers);

Shopify / Stripe / PayPal payment systems;

Analytical services (Google Analytics, Facebook Pixel).

All third parties adhere to privacy policies in accordance with GDPR and CCPA.

5. Cookies
We use cookies to:

storing user settings;

behavior analysts;

advertising through Facebook Pixel and Google Analytics.

You can change the cookie settings in your browser.

6. Protection of personal data
We use appropriate technical and organizational security measures to protect your data from unauthorized access, loss or disclosure.

7. Your rights
You have the right:

access your data;

request their correction or deletion;

withdraw consent to processing;

file a complaint with the regulator if you believe your rights have been violated.

To contact us, write to: [your contact email address]

8. Policy changes
We may update this Policy from time to time. Any changes will be posted on this page with the relevant update date.